We do not offer free samples. We do offer purchase of smaller packs of dog and cat food recipes. We cannot ship anything smaller for our frozen food items.

Please read our shipping policy.

We ship orders Monday-Wednesday depending on your location.

All food orders do not need to arrive frozen. Food needs to be cool when it arrives. You can refreeze food if you do not need your entire shipment right away.

Our treats ship from us and we recommend that you store in the refrigerator to maintain optimum freshness. Treats are good for 2 weeks after purchase. Our meals are prepared fresh and then frozen for transport to you. Store in the freezer upon arrival and thaw in the refrigerator until ready to serve. Our recipe maintains optimum freshness for 3-5 days under refrigeration and 3 months in the freezer.

We do not accept returns/refund based on palatability.

Yes, We have 3 locations for free pickups. You can select these options at time of check-out
1. 7875 W Sahara Ave #103, Las Vegas, NV 89117
2. 1000 N Green Valley Pkwy Suite 220, Henderson, NV 89074
3. 31712 Casino Dr, Lake Elsinore, CA 92530

Yes, we do offer custom prepared meal for your pup and kitties. Call or Text (702) 869-0520 to discuss options

We provide FREE Local Delivery on orders of $100 or more for Las Vegas and Henderson residents. We do ship nationwide based on courier prices for delivery location. The prices can be obtained at the time of check-out.